real-u Shipping Info
*CURRENT SHIPPING & DISPATCH TIMES*
During the COVID-19 (coronavirus) period we will keep all our Beauties updated with any changes in our shipping & dispatch times. We are in constant contact with our shipping partners. Below is the current update.
Operating as normal and as smoothly as ever!
There is currently NO delays on normal shipping, Yay! Express shipping may experience some slight delays.
The impact to international logistics is causing some delivery delays and we are working with our partner company (Aus post) and other postal operators to move items as quickly as possible.
Shipping costs are usually based on how much you buy and where you live, but we’ve simplified our Australian Shipping Rates to make it easier for you, no matter where you are in Australia.
Also when you order $100 or more of real-u products (excluding bundles), you get FREE shipping!
|No. of products||Cost|
|5 or more||FREE|
Within Australia: Products are dispatched within 1-2 business days of the order being placed. We send all our parcels with Australia Post, please allow 5-7 days for express post and 7-10 days for standard shipping, but we usually find they land on your doorstep sooner. If you haven’t seen the postie, please check at your local post office. We will send you an email about tracking your shipment once your products are on their way.
All prices shown on real-u’s website are in Australian dollars (A$) and all international orders are charged in Australian Dollars (A$).
International shipping depends on the number of products purchased and the countries to which they are being shipped. This cost is displayed in Australian dollars (A$) on the Shopping Cart page once you have selected the Country for delivery.
International: Products are dispatched within 1-2 business days of the order being placed, please allow between 7 to 21 business days for your parcel to arrive. We will send you an email about tracking your shipment once your products are on their way.
Please note that international shipments can be subject to various delays that are outside of our control (such as carrier or shipping delays, weather, customs, etc.).
Customs, Duties and Import Taxes
For information about customs policies that apply in your country please contact your local customs office. Any additional charges for customs clearance, import duties or local taxes are to be borne by the customer, and we have no control over what they may be.
Due to customs requirements we cannot deliver to PO boxes overseas, so we will require either a business or private street address.